Shipping & Returns

Shipping Policy

                          

Orders are despatched using the Royal Mail First Class post in the UK. This normally takes around 1-3 days at a cost of £3.85

Please contact us at info@lbdesigns.co.uk for any Next day/special delivery requirements or International postage. 

Return & Exchange Policy

We hope you will love your purchase but for any reason you need to return item/s please contact our office by email to obtain booking number. Please ensure you enclose your full contact details including telephone number in order to help us issue a refund/exchange as quickly as possible.

 

All items need to be returned unworn and in good condition with original labels/packaging and proof of purchase within 14 days of receipt for a full refund. 

Unfortunately we cannot offer refunds /exchanges on Sale items. 

Return costs are at your expense unless the item is faulty.

We recommend that you send any returns by recorded delivery as we cannot accept any responsibility for items that are lost in the post.

We take great care to ensure your purchase reaches you in perfect condition, but if for any reason this does not happen please contact us immediately so we can rectify the 

problem.